- DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 HOW TO
- DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 DRIVER
- DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 MANUAL
- DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 FOR WINDOWS 10
- DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 LICENSE
DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 DRIVER
Right now, I just use SupportAssist for driver and other downloads and for the occasional hardware scan. I complained about that on the SupportAssist Forum on the Dell Community Forums, but my post never got posted. I don't run those SupportAssist components any more for that reason. In that case, it is the statistics files that are being deleted.
DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 FOR WINDOWS 10
SupportAssist does have a system optimizer and a clean up utility and one or both of them does mess with the registry and/or files and delete legitimate entries/files e.g., the games statistics for Windows 7 Games for Windows 10 by Winaero. Not sure of what all of that means, but I suspect that perhaps the PUP sub-component of Malware Protection component is responsible. Exclude the two folders from all detections: the scan runs normally. Exclude the two folders from detection as malware or potentially unwanted program only: the scan runs normally.ģ. Instead, it just hangs at "Preparing" and nothing happens.Ģ.
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Exclude the two folders from detection as ransomware only: SupportAssist no longer just runs to completion in two seconds, with the History entry that the Manual Scan Hardware test was not started.
DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 HOW TO
Before submitting your reply, be sure to enable "Notify me of replies" like so:Ĭlick "Reveal Hidden Contents" below for details on how to attach a you for your reply. Please attach the file in your next reply. Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer
DELL SUPPORT ASSIST DOWNLOAD FOR WINDOWS 7 LICENSE
Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: I hope that this helps someone else, and I extend my gratitude to boheap for his reply which got me motivated to do some testing with MBP. I hope that Dell and Malwarebytes will get together and address this issue, since users have no way of knowing that Malwarebytes is apparently preventing certain components of Dell SupportAssist from working properly, since no errors and/or "blocking" are reported by MBP. Also, under Troubleshoot, I can now see my hardware components, whereas before no hardware components would show even after I clicked on "Refresh". I rebooted my computer, and now Scan Hardware works just fine and passed. I "allowed" the following folders to be exempt from any MBP protection: Rather than disable my Malwarebytes Premium (MBP) as suggested by boheap, I decided to add the following folders to the MBP "Allow List" before testing whether disabling MBP had any effect. Malwarebytes was not throwing any errors when I tried to run "Scan Hardware" test with SupportAssist 3.4.1.49, nor was the SupportAssist program itself. I was intrigued by boheap's reply in this other topic there complaining of a very similar issue because I also run Malwarebytes Premium 4.04 (fully updated). I opened a topic on the Dell SupportAssist Forum, which can be found here. Normally the scan takes about ten minutes.
![dell support assist download for windows 7 dell support assist download for windows 7](https://img-16.ccm2.net/RGFsNsfVr1A-A2h5rBdgT0jDe3o=/500x/2a68900ddc024ca9920170095aa005b8/ccm-download/dell2.jpg)
The test would just run to completion in a few seconds and state "No Issues Found", but the "History" reported that the scan never started. Several weeks ago, the Dell SupportAssist program would no longer run the "Scan Hardware" test nor could I see any of my hardware components under the "TroubleShooting" tab (test a specific piece of hardware" The Dell SupportAssist program had been working just fine until a few weeks ago, and other components, like driver updating continued to work fine, but I could not get the "Scan Hardware" component to work. I am running a Dell XPS 8930 Special Edition, purchased in October 2019, with Windows 10 Pro, 圆4, Build 1909, fully updated, including February Windows 10 updates.